Privacy Policy

Legal Notice Privacy Policy Cookie Policy Terms and Conditions

This policy explains how we collect, use and protect your personal data in accordance with GDPR and French law.

Personal Data collected for the following purposes and using the following services

Displaying content from external platforms

Elfsight

Personal Data: Data communicated while using the service; Usage Data; Trackers

Web hosting (Vercel) and backend infrastructure (Render)

Vercel

Personal Data: various types of Data indicated in the service's privacy policy; Usage Data

Render

Personal Data: Usage Data; Data relating to orders and customer account

Services de recherche et données

Algolia

Requêtes de recherche produits

Resend

Emails de confirmation et notifications

LocationIQ

Autocomplétion d'adresses

Support et sécurité

Chatwoot

Messages de support client

Cloudflare

Données de trafic et sécurité

Google Analytics

Analyse du comportement utilisateur

Legal Bases and Retention Period

Legal Bases for Processing

Your data is processed on the basis of your consent (cookies, newsletters), contract performance (orders, payments), or our legitimate interests (security, service improvement).

Retention Period

Account data is retained for the duration of your registration. Order data is retained for 10 years (legal requirement). Marketing data is deleted upon request. Security logs are retained for 3 months.

Data Transfers Outside the EU

Some services (Vercel, Render, Stripe, Google Analytics, Cloudflare) are based in the United States. These transfers are secured by Standard Contractual Clauses approved by the European Commission.

Your GDPR Rights

✓Right of Access: Obtain a copy of your data
✓Right of Rectification: Correct inaccurate data
✓Right to be Forgotten: Request deletion of your data
✓Right to Restrict Processing: Limit the processing of your data
✓Right to Data Portability: Receive your data in a standard format
✓Right to Object: Refuse certain processing (marketing, profiling)

To exercise these rights, write to contact@custhome-creation.fr with an identity document. We will respond within 30 days.

Contact Information

Owner and Data Controller

123 CUSTHOME

Activity

Manufacture of costume jewelry articles and similar articles.

SIRET Number

83029191000016

VAT Number

830 291 910 00016

Creation Date

10/07/2017

Address

17300 Rochefort s/ Mer

Charente-Maritime

FRANCE

Contact Email

contact@custhome-creation.fr

Your ideas, my creations